Privacy Policy

  1. Arctic Whales is legal Travel Agency run by Icecard ehf, kt. 4504111080.
  2. We collect and store the minimum information possible to provide the services you’ve requested (i.e. to process and complete your order).
  3. We may collect and process personal data related to Experience. This data includes: head passenger name, passenger mobile phone number, the route of your experience, date and time of your travel. We require this data to fulfill your experience, and part of it may be passed to third-parties like independent tour guides or club admittance.
  4. Our company and our reservations system Bokun (owned by TripAdvisor) will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or statutory reporting requirements and to process and complete your order.
  5. Orders submitted on our website are directed to Straumur for processing. All credit card transaction processes have been verified by Straumur and are safeguarded at all times.

Icefloe Travel to host our website    

Our website is hosted on the Icefloe Travel platform. Icefloe Travel provides us with the online platform that allows us to host our website and sell our services to you. Your data may be stored through Icefloe Travel's data storage. They store your data on secure servers behind a firewall. The information collected include order id, date and time stamp etc. This information is not linked to personally identifiable information and is not accessable by the staff of Icefloe Travel.